About service

We provide world-class technical support for our clients. We are always there to help you with your website. We understand that any second of your online absence can be very costly.


Uptime monitoring 24/7

We constantly monitor if your website is up and running and help to quickly resolve any issues in case of an emergency.

Faster troubleshooting

Our team can identify and resolve any technical problems that may be preventing your website from functioning properly. This can help to minimize downtime and ensure that your website is running smoothly.

Web development

Are you having trouble editing your website or adding a new feature? No need to worry ever again. We will help you with any development work you would like to do on your website.

Improved speed and performance

Updating WordPress, plugins, and themes helps you get the best performance. Upgrades to the website’s speed are frequently included in new updates.

Improved user experience

Our support will ensure that your website is working efficiently, which will improve the user experience for potential visitors. This can result in higher search engine rankings, increased customer satisfaction, more website traffic, and improved sales results.

Increased security

WordPress and WooCommerce both have security updates that should be made regularly to make sure your site is secure from malicious attacks, malware, bots, and spammers.


How quickly will you react when I report a problem or if you detect one?

Our team takes all problems and emergency situations very seriously and we focus on quick communication, explaining the problem and eliminating it, usually maximally within 24 hours. However, there are problems that may require the help of your web hosting company or other external providers (depending on the services you are using for your website) and in such cases sometimes it may take us some more time to resolve the problem as it depends on their response time if an action on their side is required to eliminate the problem.

Can you make modifications to my website or add new features on request?

Are you able to work on websites or e-commerce platforms other than WordPress and WooCommerce?

What are the subscription plans I can choose from?

Can I cancel or change my subscription at any time?

Haven't found the answers you were looking for? Read the whole FAQ.


“After developing a website for our main IP, Dying Light (dyinglightgame.com), we naturally needed regular administration and technical support of our website. We recommend Webinity to anyone who is looking for high-quality task performance, quick response to crisis situations, and a partner for regular consultations. Thanks to this solution, we can save time and internal resources that would be needed to manage the website ourselves.“

Magdalena Marcinkowska

Digital Producer - Team Lead


“We have been using Webinity for our e-commerce platform for over 3 years now. They always do their best to help us even when we come up with high priority tasks on short notice. We are pleased to recommend Webinity to anyone in need of regular support for their e-commerce platform.”

Bartosz Wogórka

Head of IT & Operations
Eqology AS


“Their team is fantastic to work with. They provide excellent customer service and always deliver high-quality work. Highly recommended!”

Levi Hanssen

Brand & Marketing Manager

Faroe Islands

“The company ensures a fast flow of information, thanks to which we are kept up to date on all the changes we request, and its services are provided by experienced specialists with high communication skills, both in operational and commercial areas. A friendly and open attitude to our requirements encourages continued cooperation.”

Piotr Gabor

Co-Founder & Member of the Board


“We have been using Webinity for several years, as a part of extensive cooperation. We are very satisfied with the administration of our website www.i-pcc.pl/en/- we do not have to worry about technical updates of the website and its security, because the offered service ensures ongoing stability of our website. All graphic and administrative tasks (e.g. adding new subpages and content) are also carried out very efficiently and within a short time. Cooperation with their team assigned to support our company is hassle-free.”

Natasza Rabsztyn-Piekarska

Marketing & Sales Manager


“A well-functioning website has always been our priority. The fact that I no longer have to wonder whether the plugins are up to date, whether it is well secured, or if the website loads quickly enough is a great advantage to me. Their team answers all my questions and doubts and quickly implements the changes I request. Full professionalism. Thank you.”

Agnieszka Zychowicz

Founder & Business Manager
Make Believe Graphics